Legal
Privacy policy
Initial template · Company-specific details and legal terms require review before publication.
Information we collect
When you make a booking, FixNow receives the details you enter: your name, phone number, the service and problem, your preferred date and time, the property address and location notes, and any description or photos you choose to send.
How bookings are sent
The booking page does not store your details on our servers. It prepares a message that you send to FixNow through WhatsApp, a service operated by Meta. WhatsApp’s own privacy policy applies to messages sent through it.
How we use information
We use this information to respond to your booking, discuss requirements, arrange inspections, prepare quotations, schedule work, manage payments and provide customer support.
Sharing and retention
Information may be shared with authorised FixNow staff who need it to manage your booking. Retention periods, processors and deletion procedures must be confirmed by the company before launch.
Security and contact
FixNow should apply appropriate access controls and security safeguards. Add the responsible legal entity, privacy contact, effective date and applicable rights after legal review.